Information and assistance – Start Romagna

A single contact point for information on routes, timetables, journeys, complaints and reports in the Forlì-Cesena, Ravenna and Rimini areas.

Call Info START 199.11.55.77 Write to us on WhatsApp Send a report Lost and found

How to contact Customer Service

You can contact Start Romagna through different channels, choosing the one that best suits your needs: phone, WhatsApp, email, online form or social networks.

Info START 199.11.55.77

Single phone number for information on public transport services and timetables in the Forlì-Cesena, Ravenna and Rimini areas.

Number – 199.11.55.77
Service – Information on routes, timetables, journeys, tickets and general assistance.
Cost – Maximum rate €0.1188 per minute + VAT from any landline. Actual cost may vary depending on your operator.

Call now

The actual cost of the call may vary depending on your phone operator. Always check the conditions of your tariff plan.

WhatsApp, email and online form

Digital channels to request information, send complaints or reports without having to call.

WhatsApp – 331.65.66.555, channel for information on bus routes, timetables and journeys in Romagna. Available 24/7: when Customer Service is closed you will be assisted by Guido, Start Romagna’s chatbot.
Email – servizioclienti@startromagna.it
Complaints – For complaints or reports use the dedicated online form.

Write on WhatsApp Send an email Complaints or reports

Start Romagna on Telegram

By subscribing to the Telegram channels you can receive real-time updates on detours, temporary changes to routes and other service information in the area you are interested in.

Forlì-Cesena

Notifications on the main service changes in the Forlì-Cesena area.

Subscribe to the channel

Ravenna

Alerts and information on the public transport network in the Ravenna area.

Subscribe to the channel

Rimini

Updates on routes and detours in the Rimini area.

Subscribe to the channel

Want even more?

Registered Start users have access to special services, including Start Alert, the service that allows you to receive updates on any route interruptions or temporary changes due to unforeseen events.

Start Alert and Start&You reserved area

By registering to the Start&You reserved area you can activate Start Alert and customise notifications based on the routes you use most frequently.

Updates – Information on interruptions, temporary detours and other service changes.
Benefits – Access to dedicated communications and digital services reserved for registered users.